Refund Policy
Last updated: July 22, 2026
This page is maintained by Raelynn King to explain how refunds work for Ledgerly subscriptions and add-ons. If you have questions, email shastagirl@raelynnking.com.
Request a full refund within 30 days of your first charge if Ledgerly isn't a fit.
Annual subscriptions are also eligible for a full refund within 30 days.
Refunds are processed by Paddle, our Merchant of Record.
How to request a refund
The fastest way is through Paddle's customer portal at paddle.net. Locate your Ledgerly subscription and follow the refund flow. You can also email us at shastagirl@raelynnking.com with your Paddle order reference and we will forward the request.
What qualifies
- First-time subscription charges within 30 days of payment.
- Annual plan payments within 30 days of payment.
- Add-on purchases within 30 days of payment.
What does not qualify
- Charges older than 30 days.
- Usage-based overages that were clearly consumed.
- Refunds requested after a subscription has already been canceled and used for multiple billing cycles.
Cancellations vs. refunds
Canceling your subscription stops future billing. You keep access until the end of your current paid period. A refund returns money for a charge already made. You may cancel at any time; refunds are reviewed within the 30-day window above.
Refund timing
Approved refunds are typically returned to your original payment method within 5–10 business days, depending on your bank or card issuer.